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Stop Trying to Speak to Everyone

Aug 10
2 min read

Updated: Sep 13


One of the biggest marketing mistakes I see contractors make is trying to make their message appeal to every person who could possibly hire them.


Homeowners. Builders. Property managers. Commercial clients. Anyone with a pulse and a project. šŸ˜…

It feels safer.


More people who could hire you = more opportunities, right?

Not always.


Because when your message is trying to speak to everybody, it usually ends up sounding like every other contractor:

ā€œQuality workmanship.ā€ā€œReliable service.ā€ā€œResidential + commercial.ā€ā€œNo job too big or too small.ā€

None of that gives the right client a reason to think:

Yep. These are the people I want.


There’s a big difference between saying:

ā€œWe build custom homes.ā€

and:

ā€œWe build high-end family homes for people who want the custom experience without spending the next 18 months chasing trades, managing timelines and wondering what’s happening on site.ā€


Now I know who it’s for.

I know what they care about.

I understand the problem you’re solving beyond just ā€œbuilding a house.ā€

And that’s the part a lot of contractors miss.


It’s the person who values the way you work, wants the level of service you provide, has the kind of project you want more of and sees the value in choosing you instead of getting five quotes and picking the cheapest one.


So instead of asking:

ā€œHow do we market to homeowners?ā€

Ask:

ā€œWhat is the homeowner we actually want to work with worried about before they ever call us?ā€

Are they worried the project will drag on forever?

That communication will disappear once the deposit is paid?

That the final result won’t look like what they pictured?

That they’ll spend six figures and still have to micromanage the entire thing?

That’s where your marketing starts.

Talk about their questions.

Their frustrations.

Their standards.

Their fears.

The experience they want.

The result they actually care about.

The goal of your marketing isn’t to make every person in your city like your company.

It’s to make the right person land on your website or Instagram and think:

You don’t necessarily need more people seeing your business.

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